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Refund Policy

Physica Energetics accepts product returns within ten days of the original invoice date.

Points to know:

  • Product returned for credit must be unmarked, unopened, have a securely fastened seal, and be accompanied by a copy of the original invoice.
  • The practitioner or clinic is responsible for shipping expenses for returned products. We suggest you use a tracking option to return items to ensure they arrive at our warehouse. We do not supply return shipping labels.
  • Upon receipt of your product return, Physica Energetics will issue a product credit to your account, less a 20% restocking fee. This product credit is to be used toward future purchases.

Note: If you receive an incomplete or damaged order, you must notify Aperture Energetics within five days of receipt.

To start a return, you can contact us at info@physicaenergetics.com Please note that returns will need to be sent to the following address:

Aperture Energetics
9069 SE Jannsen Road
Clackamas, OR 97015

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. For unfortunate product damage issues, please complete this form, including all required information, and our team will follow up within 24 - 48 hours.